Contact the awards team

Choose the right subject

For a question about an existing entry, use the email address associated with your account and include the entry reference. Report suspected misuse or an independence concern through the separate concern form.

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• Report a concern

Send your enquiry

Tell us what you need to resolve and include any relevant public link. Do not include confidential product evidence or personal medical information in this form.

Keep your enquiry reference

After a successful submission, the confirmation displays an enquiry reference. Keep it for follow-up. If the form reports an error, your enquiry has not been confirmed; correct the stated issue or try again.

Use the application for private documents

Upload evidence through your signed-in entry. If you cannot access it, describe the access problem here without attaching or copying confidential evidence.

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