When the review starts
Assessment begins after the application has passed the completeness and eligibility checks. Your account records the acceptance date and the current review stage.
A saved draft or submission receipt does not confirm acceptance for assessment. If material is missing, the request in your account explains what to provide.
From submission to decision
Each entry follows the same sequence, with the evidence requirements appropriate to its category.
| Stage | What happens |
|---|---|
| Application received | Your submission is saved and given a reference. |
| Completeness and eligibility check | We check the category, identity and required information, and ask for any missing material. |
| Accepted for review | The complete application is accepted and proceeds to reviewer assignment. |
| Independent assessment | Two reviewers assess the evidence. Questions and any further review are handled within the entry. |
| Written decision | You receive the result, reasons and the relevant next steps. |
Requests for information
A request identifies the question, the documents concerned and the date for your response. Where the review is paused while awaiting your reply, the reason and dates appear in the timeline.
Respond through the request so that the answer and any replacement documents remain with the entry. If you need more time, use the request to explain why and propose a response date. Routine internal scheduling does not pause the applicant-response clock.
Review updates
If the awards team records an estimated decision date for your entry, it appears in your account. Any change is recorded with its reason.
All entries follow the same assessment process. Optional purchases do not affect the review or its outcome.
Follow your progress
Open the entry in your account to see the current stage, requests, replies and decision. A request that needs your attention includes a direct link to respond.
Email notices draw attention to updates. The account remains the record of your application, including when a notification is delayed.